Privacy Policy
Last updated: draft, not yet in force.
This policy explains what My Listing Assistant collects, why, who helps us handle it, and what you can ask us to do. We wrote it in plain language. If something is unclear, ask us.
Who we are
My Listing Assistant is a product of WinBiz AI [legal entity name and mailing address to be confirmed]. You can reach us at kris@winbiz.ai.
What we collect
- Account details: your name, email address, phone number, brokerage name, the board you work with, and your password (stored only as a one-way hash, never in plain text).
- Your profile: what you add on the Profile screen, such as your website and your board IDs.
- Listing captures: the photos, documents and files you upload, your typed notes, and the walkthrough voice recordings you make.
- Transcripts and results: the text we make from your recordings, the values we read from your captures, and the remarks and marketing we write for you.
- Sign-ins: a record of the devices signed in to your account (browser and system type, and when), so we can keep an account to two devices at a time and tell you about a new sign-in.
- Technical data: basic logs our servers keep to run and secure the service, such as request times and error messages.
Your captures can include other people’s information, for example a seller’s name on a document or a voice in a recording. You are responsible for having the right to capture it (see “Recording consent”).
Why we use it
- To read your captures and fill in your listing fields for you to review.
- To write remarks and marketing for your listings.
- To run your account, send you the emails the service needs (such as confirming your email), take payment, and keep the service secure.
- To fix problems and improve the service.
Who processes your information for us
We use these services to run My Listing Assistant. They handle your information only to provide their service to us.
- Anthropic reads your captures and writes your remarks and marketing.
- Deepgram turns your walkthrough recordings into text.
- Supabase stores your account, listings, photos, documents and recordings.
- Resend sends our emails.
- Railway hosts the service.
- Helcim processes payment when you subscribe. We do not store your card number. While you are subscribed we keep a token that lets us charge your card for renewals, plus the last four digits and card brand. When a subscription ends we delete that token and those card details from our records. We keep a record of each payment (amount, currency, date and the last four digits of the card used).
Our pages load fonts from Google Fonts.
How we count visits
To understand how people find My Listing Assistant, we count visits to our website with a random, anonymous ID that we store in your browser (in local storage, not a cookie). With it we record which page you opened, which website or link sent you to us, and whether you are on a phone, tablet or computer, so we can see how many visitors sign up. We do not store IP addresses. We do not use Google Analytics, advertising pixels or any other third-party tracker, and we do not use the ID to follow you around other websites. If you create an account, we connect that ID to your account so we can see which link brought you here. You can clear it at any time by clearing your browser's site data.
We do not sell your data
We do not sell your information, and we do not use your listings to advertise to you or to anyone else. We share it only with the services listed above, or when the law requires it.
Recording consent
Before each walkthrough recording, the app asks you to confirm that everyone present agreed to be recorded, or that no one else is there. That confirmation is yours to make and is saved with the recording. Do not record people who have not agreed.
How long we keep it, and deleting it
We keep your listings and captures while your account is open. When a paid subscription ends, we keep your listings for 12 months after it ended and then delete them (listings, photos, recordings and the information read from them). About 30 days before we delete them we email you, so you can subscribe again or ask us for a copy. You can also ask us at any time to delete a listing, a recording or your whole account by emailing kris@winbiz.ai, and we will do it within 30 days of your request. Copies held by the services above are removed as part of deleting your account. We may keep limited records we are required by law to keep, such as payment records.
The browser extension
The My Listing Assistant extension runs in your own browser, in your own signed-in session. It:
- fills fields in your board’s listing form only when you click to ask it to, and never submits, validates or saves the form for you;
- never sees or stores your board password;
- never reads your listing data out of the board’s website or sends it to us;
- sends us only the structure of a form (field names and options, never what is typed in them), and only when you choose “Teach the extension this form”.
Your choices and rights
You can see and change your listings and profile in the app. You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop emailing you anything beyond what the service needs. Depending on where you live, the law may give you more rights, and we will respect them.
Security
Your files are stored privately and are opened only through short-lived links after you sign in. No system is perfectly secure, so please use a strong password and keep it to yourself.
Changes
If we change this policy in a way that matters, we will tell you in the app or by email before it takes effect.
Contact
Questions, requests or concerns: kris@winbiz.ai.